Annual Maintenance Contracts (AMC) ensure ERPNext systems remain secure, reliable and optimized post-implementation. Without proper support, businesses face operational disruptions that hinder growth.
Problem Statement Without AMC
ERPNext implementations frequently encounter issues after go-live, such as bugs, customizations breaking during latest updates, performance issues, slowdowns and security vulnerabilities. Without dedicated support and maintenance, these accumulate, leading to unreliable data and halted processes across modules like Manufacturing, inventory, Accounting and HR. Organizations lose their productivity as well as teams resort to manual workarounds or external troubleshooting.
AMC Overview
An AMC is a post-implementation support service with ERPNext partners or providers, for semi annually or annual. It covers bug fixes, troubleshooting, security patches, performance tuning, backups, and support for issues.
Why AMC Is Required?
ERPNext evolves quickly with frequent updates, custom apps, and Frappe framework changes, making self-maintenance difficult for non-technical person. AMCs provide expert team member to handle complexities like optimisation performance, bugs, system workflow and integration fixes. Expert also helps to provide the enhancement feedback to update the ERPNext. Expert prevent downtime in mission-critical operations, ensuring compliance and scalability as business needs grow.
Problems Without AMC
- ERP Stuck: Unresolved bugs or failed new updates freeze core functions like invoicing or inventory reconciliation, blocking daily workflows and Oprations.
- Waste of Time: Internal organziation IT spends hours to solve the issues instead of important tasks, with trial-and-error fixes often create more problems.
- Operations Stuck: Sales, Manufacturing or service teams halt due to unreliable reporting or stock discrepancies, delaying in customer deliveries.
- Financial Loss: Downtime leads to missed the customer deadlines, penalties, audit failures, or revenue leaks from inaccurate accounts and finance system, potentially costing thousands monthly losses.
How AMC Helps Grow Business
AMCs enable proactive monitoring and monthly system health checks, minimizing promlems and issue to keep operations smooth and scalable. Faster issue resolution via with our ticket management system boosts efficiency, freeing resources for expansion like adding users or modules. Reliable ERPNext performance supports data-driven decisions (analytics accurate data), create customer trust, and fast revenue growth through features like automated operations, quality and analytics.
Ready to protect your ERPNext with AMC? Contact us today for a free consultation and take the first step toward uninterrupted growth!
