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Midocean Technologies
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Privacy Policy

Last Updated: 05/09/2024

1. Introduction

Midocean Technologies ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard personal information when you use our website, ERP-related applications, Google Play apps, contact forms and services.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: name, email address, phone number, company name and details you voluntarily submit.
  • Usage Data: device type, operating system, IP address, pages visited and website or app behavior used to improve performance and experience.
  • Business Information: project requirements, ERP usage, support needs and communication records related to services.

3. How We Use Information

We use collected information to:

  • Provide, operate and improve our website, ERP apps and services.
  • Respond to enquiries, schedule calls, provide support and communicate project updates.
  • Analyze usage to improve user experience, reliability and content relevance.
  • Comply with legal, contractual, tax, accounting and security obligations.

4. Sharing Information

We do not sell personal data. We may share information only when required by law, with your consent, with service providers who help us operate our services, or where necessary to deliver contracted work.

5. Security and Retention

We use reasonable technical and organizational safeguards to protect information. No internet transmission is completely secure. We retain personal information only as long as needed for the purposes described in this policy unless a longer period is legally required.

6. Third-Party Services

Our website and apps may integrate with third-party services such as Google APIs, analytics, advertising platforms, live chat or hosting providers. Those services have their own privacy policies and controls.

7. Your Rights

You may request access, correction or deletion of your personal information by contacting us. We may need to verify your identity before processing a request.

8. Contact Us

For questions or concerns about this Privacy Policy, contact us at business@midocean.tech.