Terms of Service

1. Agreement to Terms

By accessing this website, submitting an enquiry or using Midocean Technologies services, you agree to these Terms of Service and our Privacy Policy. Specific project terms may be governed by a proposal, master services agreement, statement of work or support agreement.

2. Intellectual Property Rights

Unless otherwise stated, website content, design, service descriptions, documentation and brand assets are owned by Midocean Technologies or used with permission. Client-owned data, trademarks and project-specific intellectual property remain subject to the applicable contract.

3. Services

Midocean Technologies provides ERPNext implementation, Odoo services, Frappe development, custom software, AI workflow automation, mobile apps, cloud services, integrations, consulting and support. Deliverables, timelines, assumptions, payment milestones, exclusions and acceptance criteria are defined in the approved project scope.

4. Client Responsibilities

Clients are responsible for providing timely access, accurate requirements, clean data, approvals, test feedback, business decisions, third-party credentials and user participation required for successful delivery.

5. Payments and Scope Changes

Fees, taxes, payment schedules and validity of packages or hours are defined in the relevant commercial document. Work outside the approved scope may require a change request, additional quotation or separate package.

6. Third-Party Products

ERPNext, Frappe, Odoo, hosting providers, payment gateways, analytics platforms, communication tools and other third-party services may have their own licenses, pricing and terms. Midocean is not responsible for changes made by third-party providers.

7. Limitation of Liability

To the maximum extent permitted by law, Midocean Technologies will not be liable for indirect, incidental, special, consequential or punitive damages arising from website use, service delays, third-party outages, data quality issues or unauthorized access outside our reasonable control.

8. Contact

For service or legal questions, contact business@midocean.tech.